Help Page Frequently asked questions

If we can't help you via email or on the phone with your order or base work we offer a site visit service.

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METHODS OF PAYMENT ?
We accept Master card, Visa, Switch, Solo, Delta, Maestro and American Express, cash. cheques,

WHAT DO I DO IF I FIND THE SAME OFFERING FOR CHEAPER ELSEWHERE ?
Should you find an item elsewhere, which is identical to ours, at a cheaper price, please give us the opportunity to better it. Contact customer care team on  0845 072 8500.

WHAT SORT OF GUARANTEE DO YOU OFFER ?
We work a long side our suppliers who in most cases, offer their own product warranties and guarantees. Please contact our Customer Care Team on 0845 072 8500 for advise.

WHAT ABOUT A BASE, DO I NEED ONE ?
All garden buildings require a base of some kind. Bases can range from concrete bases, paving slabs or timbers to act as bearers. Please make sure all bases are level. Any queries please contact us.

I CAN’T FIND EXACTLY WHAT I NEED ?
If you are after a certain design or measurement please contact us on 0845 072 8500  which can give you advise and prices.

HOW CAN I GET IN CONTACT WITH YOU ?
You can contact New shed any time by email at info@newshed.co.uk or you can call us between the hours of 8am-8pm 7 days a week on 0845 072 8500.

SALES LINES NOW OPEN MONDAY TO SUNDAY 8am - 8pm Tel : 0845 072 8500

Virtual Tours now at www.newshed.co.uk
We are now delivering throughout North Wales and the North West Daily